Privacy Policy

Western Port Supply Co regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Western Port Supply Co users, and conforms to Internet privacy standards.

When you purchase items from our online shop you will be asked to provide contact details and card details. Your contact details are stored securely and responsibly. We will use this data to process and deliver your orders efficiently to you. We do not store credit card details nor do we share customer details with any third parties.

We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online and will not hold us responsible for any breach of security unless this is due to our negligence.

Please note: We reserve the right to change our Terms and Conditions when necessary.

If you have questions or concerns regarding this statement, you should first contact Alasdair MacKinnon info@westernportsupply.co

COLLECTION OF INFORMATION

In order to use the Western Port Supply Co website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by Western Port Supply Co is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website. 

USE OF COLLECTED INFORMATION

Any details collected from Western Port Supply Co customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development. 

STORAGE OF COLLECTED INFORMATION

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at info@westernportsupply.co

ACCESS TO COLLECTED INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@westernportsupply.co

ORDERS

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

COMMUNICATIONS

Western Port Supply Co uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@westernportsupply.co

THIRD PARTIES

Western Port Supply Co may at its discretion use other third parties to provide essential services on our site or for our business processes. Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit.

USE OF YOUR PERSONAL INFORMATION

We use personal information held about you in the following ways:

• To administer our websites and to ensure that content is presented in the most effective manner for you and for your computer/device
• To register you as a customer
• To administer and manage our relationship with you
• To fulfil orders you have placed with us
• To obtain payment for goods and services purchased from us
• To provide you with the information, products and services that you request from us
• To provide you with information about the products and services we offer where we think this may be of interest to you where you have provided consent. 
• To notify you about changes to our products and service

Disclosure of your information  

We do not sell personal data, but in order to provide you with our website, products, and services, we may have to share your personal data with the following third parties:

• External third-party service providers acting as processors who provide the following services:
• Web hosting;
• Metrics and analytics
• Payment transaction processors.
• Customer service and inventory management software platforms
• Please note this includes the international service providers listed below in International transfers.
• ATO & Customs, regulators and other authorities acting as processors, controllers or joint controllers who require reporting of processing activities in certain circumstances. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• If Western Port Supply Co substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. 

LINKS

Links on the Western Port Supply Co website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.westernportsupply.co. 

CHANGES TO PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.